How To Upgrade Assurance Wireless Phone Free In 2023

Assurance Wireless, one of the most well-known telecommunications providers in the US, offers a slew of services for eligible low-income households participating in the Lifeline & EBB programs, including the provision of free cell phone services. However, if you’re not satisfied with the initial free phone, you can choose the Assurance Wireless phone upgrade option to get a better device that meets your specific needs.

It’s important to note that you may require an Assurance Wireless free replacement device due to theft, damage, or the necessity for a new phone. Additionally, you may require an Assurance Wireless upgrade to a greater handset compared to the one you currently possess. The intricacies of government-subsidized phones are multifaceted, as they are either basic/flip handsets or smartphones, depending on how many free phones are available in their stock at any given time.

However, the choice of selecting a device is not up to the client, as Assurance Wireless chooses every complimentary phone. But fret not, as phone upgrades are available, allowing you to get the smartphone of your dreams that best suits your needs. If you’re interested in upgrading your Assurance Wireless smartphone or tablet, be sure to check out their website first and find out the procedure by going to “My Account.”

If you require further information on whether you are eligible for a device update, feel free to speak with their help desk. So, what are you waiting for? Keep reading this captivating article to unravel the secrets of how to upgrade Assurance Wireless phone free and take advantage of this incredible opportunity.

Why Should You Upgrade Your Assurance Wireless Device?

You can have the ease of interacting with your dear ones using an Assurance Wireless phone. The majority of the upgraded Assurance Wireless phones support 4G & LTE cellular connectivity, and both internet and call performance are substantially faster.

Upgrade Assurance Wireless Phone Free

Depending on the plan you are qualified for, an Assurance Wireless device gives you access to free unlimited calls or texts. You will be able to check your emails, access music, and movie applications, social media accounts, online banking, and more thanks to this upgraded device’s simple internet connectivity.

You can also use your smartphone for the following things:


Most modern smartphones are equipped with a map program that makes it possible to locate any location in a given area. Paper maps are out-of-date, and you can share locations with pals by sending them a pin.

Smartphones come with a map service that is almost universally accessible and frequently updated. You could use those maps to navigate whether you’re driving or taking a bus, train, or both to work.

Business Search

All smartphones include browsing features that let you look up any office or establishment. Your device will assist you in finding any company information, such as contacts, addresses, etc.

If you’re trying to find things to purchase or searching for work, it can help.
Additionally, you can use it to locate nearby garages when your vehicle breaks down or to call specialists like physicians, plumbers, and electricians.

Music and Videos

The majority of basic phones include music players and FM radios. However, a smartphone offers users the chance to access internet radio, YouTube, and a variety of music websites that allow them to view videos and download preferred music. You can shoot videos on your smartphone as well.

Play Games

On mobile phones, younger people like to play games. Games are available for your specific phone, allowing you to play them either online or offline. Although Assurance Wireless’s connectivity options are more expensive than the essential plans, utilizing a cellphone while subscribing to these plans is worth the money.

Generally speaking, there are a number of factors that could influence your decision or even your need to update your Assurance Wireless device. The most frequent reason, though, is if you don’t like the features & performance of the free cell phone that comes with the free Lifeline program.

Additionally, if your complimentary Assurance Wireless phone stops operating frequently, you might need to upgrade your phone. Additionally, you have the option of upgrading your device or requesting an Assurance Wireless phone exchange if your mobile phone is lost, stolen, or destroyed.

You might be qualified for switching to a new cellphone if your existing Assurance Wireless phone is no longer adequate for your needs. Additionally, the costs of a replacement gadget could be more expensive than a brand-new phone. As a result, it makes sense to look at the accessible Assurance upgrade phones.

Things You Need To Know Before Assurance Wireless Free Phone Upgrade

California Specific Instructions

You’ll notice when you browse the Assurance Wireless webpage that there are specific requirements exclusively for its California clients. Therefore, it appears that the Assurance Wireless phone upgrades are exclusively available to residents of California.

Only inhabitants of California who already use basic feature Assurance Wireless phones like the Kyocera Jax, ZTE Tempo, or Alcatel OneTouch Cinch are eligible for an upgrade. For these users, upgrading their handset would entail moving from a basic to a smartphone.

Smartphone Upgrade

If you are already using an Assurance Wireless device and you are wishing to exchange it for an upgraded version, you won’t be able to change your existing device with a different Assurance smartphone.

In that scenario, You only have the alternative way to buy another Assurance Wireless compatible device that you prefer. If you buy another brand-new device, the warranty will fall on the phone provider, not Assurance Wireless.

Bring Your Phone (BYO)

You can also switch phones if you don’t want to use the Assurance Wireless service-issued phones. Using your phone rather than one from Assurance Wireless’ phone list is known as “bringing your own phone” (BYOP).

In this situation, you must make sure that the Assurance Wireless service is compatible with your Android phone because some phone manufacturers from countries other than the US may not be compatible with Assurance Wireless.

How To Upgrade Assurance Wireless Phone Free – Detailed Process

How To Upgrade Assurance Wireless Phone Free

The upgradation procedure of Assurance Wireless devices is not as complex as most people think. Yet, you should step forward through the easy procedures to get your phone upgrade:

  • 1st Step: Search and go to the official webpage of Assurance Wireless. Then, you need to scroll and find the “My Account” option. After that, simply tap on the “Login” icon.
  • 2nd Step: In the following step, you have to sign in with your Assurance ID.
  • 3rd Step: Check out the alternative options that are available on the Assurance Wireless phone upgrade page.

The drawback is that you can’t completely upgrade your Assurance Wireless phone for free. Nonetheless, the phone is sold at a discount on this company’s web store.

Assurance Wireless Phone Upgrade – The Method

Navigate to the Assurance Wireless website to access the company’s online store. Select the mobile device with the features and specs you want from the selection on this page.

However, make sure that it matches both your telecommunications needs and your budget. The mobile phones sold at Assurance Wireless alter as inventory changes and newer models enter the market.

Furthermore, after selecting your preferred smartphone from the selection of upgraded devices given, press on it to access additional information or simply add it to your cart by clicking the “ADD TO CART” option.

After that, complete the transaction and watch for the delivery of your phone. The last step is to transfer your Assurance Wireless service from your old device to the updated device after obtaining the new phone.

  • Upgrading Your Assurance Wireless Service From An Old Device To A Newer One
  • Follow the instructions below to transfer your Assurance Wireless service from your old cellular phone to a new upgrade handset.
  • Use your browser to log into
  • Select Account Login, then enter the Account PIN and your Assurance Wireless mobile number.
  • From the My Account tab, navigate to Account Details.
  • Select Swap Phones from the options under “I Want To”
  • Enter and validate your ESN/MEID number according to the on-screen instructions.

Notably, if you are transferring to a new phone and want to change plans, you will be informed on how to do so. Your number and account balance will be transferred to your new device by Assurance Wireless. Therefore, once you’ve activated the smartphone and it has completed all upgrades, it should work.

Assurance Wireless Upgrade Phone – Activation Process

  • To turn on your device, push the Start button for a certain time. Afterward, permit the mobile phone to reconnect to the Assurance Wireless connection using hands-free authorization.
  • Enable the mobile phone to scan for updates after that. The telephone will shut down.
  • You might have to modify your phone after it reboots. It might be necessary for you to skip the configuration pages and do Step 3 first.
  • Call 611 and adhere to the directions that are recorded.
  • Enter your Assurance Wireless Account Password, which may be found at the top of your approval letter for Assurance Wireless, when required.

What Cell Phones Are Compatible with Assurance Wireless?

The ZTE Quest is one of the compatible phones that Assurance Wireless most highly suggests if you’re looking to replace your Assurance Wireless phone. A few phones, like the ZTE Tempo, Kyocera Hydro Reach, Coolpad 3300, Unimax 673, and Assurance Wireless accounts, are also fully compliant.

Variations are applied state-by-state to use several outdated feature phones, including some PayLo and Virgin Mobile assurance wireless phone upgrade. The same applies to Blackberry and iPhone devices; not all models are supported. We’ll go over what to do next in the part after you’ve upgraded your Assurance Wireless device.

What To Do After Upgrading Assurance Wireless Phone

You must reactivate your smartphone after you get it in order to use it. By doing this as soon as you have the phone, you can have a look if there is any issues, such as a damaged charger, a damaged screen, etc. Call Assurance Wireless right away or stop by their offices if you find any flaws.

Visit their website, register for an account, and then visit the Account Overview page. There is a tab here labeled “I wish to…” When you click “Swap Phones” here, you will be prompted to provide details such as the phone’s ESN and MEID. You can find this number next to the phone’s battery.

Your phone will be enabled once you select the California Freedom Program for Android & Smartphones option. You can phone their hotline to speak with a customer care representative if you find this challenging or tedious and need help. The producer has included a one-year warranty on your upgraded device.

FAQ About The Upgrade Assurance Wireless Phone Free

What do I need to do for upgrading Assurance Wireless phones?

The original equipment maker offers a one-year guarantee with your free Assurance Wireless phone. Call us at 1-888-321-5880 if your equipment breaks down, and we’ll set up a similar replacement phone. The new model may differ slightly from the original one.

Can I get unlimited free data through Assurance Wireless?

To eligible consumers, Assurance Wireless provides a FREE cell phone and FREE cell phone service, which includes free Unlimited Monthly Data, Text, and Minutes. They aid families in maintaining connections to essential services like jobs and healthcare.

How can I acquire a 5G smartphone for free?

If you are a US citizen with a low income, you might be eligible for a free 5G govt phone! If you are qualified for and submit an application for the Affordable Connectivity Program (ACP) or Lifeline, you can obtain one of these 5G government phones.

Can I Use a Different Phone with My Assurance Wireless SIM Card?

If your other smartphone is compatible with Assurance Wireless, you can switch sim cards and use them on that device. The SIM will not function if the device you are using to switch out your SIM card is locked.

Can assurance wireless phones be upgraded?

Original equipment manufacturer provides a one-year warranty to your free Assurance Wireless phone. If you experience an equipment malfunction then you can have a similar upgradation.

Final Verdict

Assurance Wireless is a Lifeline provider that provides free cell phones, particularly free Smartphones, to qualifying clients based on availability. However, you can update your phone if you’re unsatisfied with the free device.

Additionally, you may wish to think about upgrading if your current cell phone starts to malfunction & you are unable to obtain a free upgrade. Hope you’ve got the necessary information about Assurance wireless phone upgrade.

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